Magnun88 Privacy Policy – Your Personal Data Protection

01Privacy Policy Introduction and Scope

This Privacy Policy ("Policy") describes how magnun88 ("Platform", "we", "us") collects, uses, stores, discloses and protects your personal information when you use the magnun88 website, mobile app and all related services.

We understand that privacy is a fundamental right of every individual. As a platform trusted by hundreds of thousands of members in Malaysia, magnun88 is committed to managing your personal data with the highest level of care, transparency and responsibility. This policy is written in plain language so you fully understand what happens with your information.

By using the magnun88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please contact us before continuing to use the platform.

02Information We Collect

Magnun88 collects various types of information to enable us to provide a secure, personalised and high-quality service to every member. The information collected falls into three main categories:

1. Information you provide directly:

• Full name as per identity card or passport
• Date of birth and gender
• Email address and mobile phone number
• Current residential address
• Bank account or e-wallet details for deposit and withdrawal purposes
• Copies of identity documents for KYC verification
• Username and password (stored in encrypted form)

2. Information collected automatically:

• IP address and general location information
• Device type, operating system and web browser version
• Session data, login activity and in-platform activity
• Betting records, game history and financial transactions
• Cookie data and related tracking technologies

3. Information from third-party sources:

• Identity verification from approved third-party KYC services
• Fraud and risk information from fraud prevention service providers
• Compliance data from relevant regulatory bodies

03How We Use Your Information

Magnun88 uses collected personal information solely for legitimate purposes necessary to operate the platform and deliver the best experience to you. We do not use your data beyond the scope stated here.

• Registration and account management: Verify your identity, create and maintain a secure account
• Financial transaction processing: Process deposits, withdrawals and bonus payments securely
• Security and fraud prevention: Identify suspicious activity and protect your account from unauthorized access
• Legal compliance: Meet regulatory, reporting and audit requirements mandated by the relevant authorities
• Customer support: Answer inquiries, resolve issues and handle your complaints promptly
• Platform improvement: Analyze usage patterns to improve service quality and user experience
• Service communications: Send important notifications related to your account, transactions and security updates
• Permitted marketing: Send promotional offers and bonus information (only if you have agreed to receive them)

04Data Sharing and Disclosure

Magnun88 does not sell or rent your personal data to any third party. However, under certain limited circumstances, we may need to share your information with the following parties:

• Payment service providers: Local banks, DuitNow, Touch 'n Go eWallet, GrabPay, Boost and other approved payment providers to process your transactions
• KYC service providers: Third-party identity verification companies that help us securely verify member documents
• Game service providers: Game software providers that require minimum information to operate games
• Legal authorities: Government agencies, regulatory bodies or law enforcement when required by law or court order
• Audit and compliance: Independent auditors and certification bodies that verify game fairness and platform security

Every third party we work with is bound by strict confidentiality agreements and is only permitted to use your data for the specific agreed purposes. magnun88 conducts thorough due diligence on all service providers before any data sharing takes place.

05Cookie Policy

Magnun88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential cookies (required): Required for the platform to function properly — including login session management and security. These cookies cannot be disabled.
• Preference cookies: Save your preferences such as language, display theme and game settings to deliver a more personalized experience.
• Analytics cookies: Helps us understand how members use the platform so we can improve its design and functionality. This data is collected in aggregate and is not used to identify individuals.
• Marketing cookies: Used only where you have given consent, to display content and promotions relevant to your interests.

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect certain features of the magnun88 platform. For guidance on managing cookies in your browser, refer to your browser's help section.

06Your Rights as a User

As a magnun88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right of access: You have the right to know what personal data we hold about you and to request a copy at any time
• Right to rectification: If your data is inaccurate or incomplete, you have the right to update it via your account dashboard or customer support
• Right to erasure: In certain circumstances, you may request the deletion of your personal data — subject to legal requirements that obligate us to retain it
• Right to restriction of processing: You may request that we restrict how we use your data in certain circumstances
• Right to data portability: You may request that your personal data be provided to you in a machine-readable format
• Right to withdraw consent: For data processing that relies on your consent (such as marketing), you may withdraw that consent at any time
• Right to object: You may object to the processing of your personal data for specific purposes such as analytics or direct marketing

To exercise any of the above rights, contact the magnun88 customer support team via Live Chat or email. We will process your request within 30 days of receipt.

07Data Security Measures

Magnun88 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, loss, destruction or disclosure.

• End-to-end encryption: All communications between your device and our servers are protected with 256-bit SSL/TLS encryption
• Hashed passwords: Your password is never stored in plain text — it goes through a robust hashing process using the latest algorithms
• Two-factor authentication (2FA): We encourage all members to enable 2FA for an added layer of account security
• 24/7 monitoring: Our systems are monitored around the clock by our security team to detect and respond to any threats
• Regular security audits: magnun88 undergoes penetration testing and security audits by independent parties on a regular basis
• Strict access control: Only authorised personnel with a legitimate business need may access member personal data

While we take all reasonable precautions, no security system is 100% foolproof. We encourage you to play your part in keeping your account secure by using a strong password, not sharing your login credentials, and notifying us immediately if you suspect any suspicious activity.

08Cross-Border Data Transfers

As part of our integrated platform operations, some of your personal data may be processed or stored on servers located outside Malaysia. This applies primarily in connection with international game software providers or cloud infrastructure services.

Every cross-border data transfer carried out by magnun88 is subject to the following safeguards:

• Legally binding data transfer agreements with all recipient parties
• Rigorous security assessments on all data transfer destinations
• Use of internationally recognized standard contractual clauses
• Transfers only occur to countries or organizations with an adequate level of data protection

Magnun88 ensures that wherever your data resides, it is always protected to a standard no less than what is stated in this Privacy Policy.

09Protection of Children's and Minors' Privacy

The magnun88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store personal data from anyone under the age of 18.

During registration, we require age verification as part of the KYC process. If we discover that a child's personal data has been collected without a guardian's knowledge or consent, we will immediately take steps to delete that data and close the account in question.

10Changes to This Privacy Policy

Magnun88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service updates. Any material changes will be communicated to you via:

• Notifications displayed prominently on the platform's home page
• Notification email to the address registered on your account
• In-app notifications on the magnun88 mobile app

The "Last Updated" date at the top of this Policy will always reflect the most recent date changes were made. Your continued use of the magnun88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11Contact Us About Privacy

If you have any questions, concerns or wish to exercise your rights regarding your personal data, our team is ready to assist you at any time.

• Live Chat: Available 24/7 directly within the magnun88 platform or app — the fastest way to get immediate assistance
• Privacy Email: [email protected] — for more detailed written enquiries, we will reply within 24 hours
• Complaint Form: Available under the "Help" section in your account dashboard to formally log privacy-related requests

When contacting us regarding privacy, please provide your full name, account username and a clear description of your request so we can process it quickly and accurately. All privacy enquiries will be handled in strict confidence.